DrumRoll HQ Limited (Company Number: 09195005) (“DrumRoll” “We”) are committed to protecting and respecting your privacy.
This policy, along with our Terms of Use, sets out the basis on which any personal data we
collect from you, or that you provide to us, will be processed by us (“Personal Information”) in
connection with the Services (as defined in our Terms of Use). Please read the following carefully
to understand our views and practices regarding your Personal Information and how we will
treat it. By visiting www.eraseallkittens.com you are accepting and consenting to the practices
described in this policy.
If you are under the age of 18 you may only use the Services and disclose information to us with
your parent’s or legal guardian’s express consent. Please ensure that you review this Privacy
Policy with your parent or legal guardian to make sure you understand it.
We only collect Personal Information from a child under 18 where that student’s school, district,
and/or teacher has agreed (please see our Terms of Use for further information), to obtain
parental consent for that child to use the Services and disclose Personal Information to us or
where the parent or legal guardian of a child has signed up to our Services or been invited to
sign up or approve the child’s use of the Services. If you are aged under 18, please do not send
any Personal Information about yourself to us if your school, district, and/or teacher has not
obtained this prior consent from your parent or guardian or if your parent or guardian has not
signed you up and given their approval for you to use our Services, and please do not send any
Personal Information other than what we request from you in connection with the Services. If
we learn we have collected Personal Information from a student aged under 18 without parental
consent being obtained by his or her parent, guardian, school, district, and/or teacher, or if we
learn a student under 18 has provided us with personal information beyond what we request
from him or her, we will delete that information as quickly as possible. If you believe that a
student under 18 may have provided us with personal information in violation of this paragraph,
please contact us at [email protected].
When we use the term “Personal Information” in this Privacy Policy, we are referring to
personally identifiable information of individual, non-children (i.e., adult) registrants of the
Services. References to “Children’s Personal Information” only apply to personally identifiable
information collected from users who have registered for the Services as minor students (i.e.,
students under the age of 18). General references to “information” apply to all users.
We gather various types of Personal Information and Children’s Personal Information from
our users, as explained more fully below. We may use this Personal Information and Children’s
Personal Information to personalise and improve our services, to allow our users to set up
a user account and profile, to contact users, to fulfil your requests for certain products and
services, to analyse how users utilise the Services, and as otherwise set forth in this Privacy
Policy. We may share certain types of Personal Information and Children’s Personal Information
with third parties, as described below.
PERSONAL INFORMATION AND CHILDREN’S PERSONAL INFORMATION WE MAY COLLECT
FROM YOU
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on
our site www.eraseallkittens.com (our site) or by corresponding with us by phone, e-mail
or otherwise. This includes information you provide when you register to use our site,
subscribe to our service, download any contents, sign up for any subscription services,
participate in discussion boards or other social media functions on our site, enter a
competition or promotion or survey and when you report a problem with our site. The
information you give us may include your name, age, gender, address, e-mail address
and credit card information. You may modify or remove your Personal Information at
any time by logging into your account and accessing features to edit your profile and/
or account information. Please note that your school can view all activity and content
associated with your student account, including your Personal Information.
Information we collect about you. With regard to each of your visits to our site we may
automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect
your computer to the Internet, your login information, browser type and version,
time zone setting, browser plug-in types and versions, operating system and
platform;
- information about your visit, including the full Uniform Resource Locators (URL)
clickstream to, through and from our site (including date and time); products you
viewed or searched for; page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks, and mouseovers),
and methods used to browse away from the page and any phone number
used to call our customer service number.
Information we receive from other sources. We may receive information about you if
you use any of the other websites we operate or the other services we provide. We are
also working closely with third parties (including, for example, business partners, subcontractors
in technical, payment and delivery services, advertising networks, analytics
providers, search information providers, credit reference agencies) and may receive
information about you from them.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us
to provide you with a good experience when you browse our website and also allows us to
improve our site.
A cookie is a small file containing an identifier (a string of letters and numbers) that is sent
by a web server to a web browser asking permission to be placed on your computer’s hard
drive. The file is added and the cookie helps analyse web traffic or lets you know when you
visit a particular site. Cookies allow web applications to respond to you as an individual. The
web application can tailor its operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be
stored by a web browser and will remain valid until its set expiry date, unless deleted by the
user before the expiry date; a session cookie, on the other hand, will expire at the end of the
user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but
personal information that we store about you may be linked to the information stored in
and obtained from cookies.
We use traffic log cookies to identify which pages are being used. This helps us analyse data
about web page traffic and improve our services in order to tailor them to customer needs.
We only use this information for statistical analysis purposes and then the data is removed
from the system.
Overall, cookies help us provide you with a better experience, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us access to your
computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of our services.
We may use Google Analytics to analyse the use of our website. Google Analytics gathers
information about website use by means of cookies. The information gathered relating to
our website is used to create reports about the use of our website. Google’s privacy policy
can be found at the following web address: https://www.google.com/policies/privacy/.
USES MADE OF THE PERSONAL INFORMATION AND CHILDREN’S PERSONAL INFORMATION
We use information held about you in the following ways:
- to carry out our obligations arising from any contracts entered into between you
and us and to provide you with the information, products and services that you
request from us;
- to provide you with information about other goods and services we offer that are
similar to those that you have already purchased or enquired about;
- to provide you, or permit selected third parties to provide you, with information
about goods or services we feel may interest you. If you are an existing customer,
we will only contact you by electronic means (e-mail or SMS) with information
about goods and services similar to those which were the subject of a previous sale
or negotiations of a sale to you. If you are a new customer, and where we permit
selected third parties to use your data, we (or they) will contact you by electronic
means only if you have consented to this. If you do not want us to use your data in
this way, or to pass your details on to third parties for marketing purposes, please
tick the relevant box situated on the registration form on which we collect your
data;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for
you and for your computer.
Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data
analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective
manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to
do so;
- as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and
others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our site
about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with
information you give to us and information we collect about you. We may us this information
and the combined information for the purposes set out above (depending on the types of
information we receive).
DISCLOSURE OF YOUR PERSONAL INFORMATION AND CHILDREN’S PERSONAL INFORMATION
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we
enter into with them or you.
Analytics and search engine providers that assist us in the improvement and optimisation of
our site.
Credit reference agencies for the purpose of assessing your credit score where this is a
condition of us entering into a contract with you.
We may disclose your information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your
personal data to the prospective seller or buyer of such business or assets.
If all of DrumRoll HQ Limited’s assets or substantially all of its assets are acquired by a
third party, in which case personal data held by it about its customers will be one of the
transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any
legal obligation, or in order to enforce or apply our terms of use or terms and conditions
of supply and other agreements; or to protect the rights, property, or safety of DrumRoll
HQ Limited, our customers, or others. This includes exchanging information with other
companies and organisations for the purposes of fraud protection and credit risk reduction.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside
the European Economic Area (“EEA”). It may also be processed by staff operating outside the
EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other
things, the fulfilment of your order, the processing of your payment details and the provision
of support services. By submitting your personal data, you agree to this transfer, storing or
processing. DrumRoll HQ Limited will take all steps reasonably necessary to ensure that your
data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions
will be encrypted using appropriate encryption technology. Where we have given you (or
where you have chosen) a password which enables you to access certain parts of our site,
you are responsible for keeping this password confidential. We ask you not to share a
password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the
security of your data transmitted to our site; any transmission is at your own risk. Once we
have received your information, we will use strict procedures and security features to try to
prevent unauthorised access.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We
will usually inform you (before collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the
forms we use to collect your data. You can also exercise the right at any time by contacting
us at [email protected].
Our site may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please
note that these websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies before you submit any
personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be
exercised in accordance with the Act.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page
and, where appropriate, notified to you by e-mail. Please check back frequently to see any
updates or changes to our privacy policy.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should
be addressed to [email protected].